Contact Us
Have a question about a SAFEMATE product, your order, shipping, or after-sales support? Contact our team using the details below.
Company Information
Website Operator:
ZHEJIANG SAFEMATE AUTOMOTIVE SAFETY & EMERGENCY TECHNOLOGY CO., LTD
SAFEMATE is a consumer brand of ZHEJIANG SAFEMATE AUTOMOTIVE SAFETY & EMERGENCY TECHNOLOGY CO., LTD. Our company operates this website to sell SAFEMATE products directly to consumers and manufactures these products in its own factory.
Company Headquarters: Zhejiang, China
Shanghai Branch & Operations Office:
No. 615 Lianying Road, Shanghai, China
📧 Contact Details
⏱️ Response Time
We typically respond within 24 hours on business days.
📦 Order & Product Questions
To help us assist you, please include:
- Your order number, if available.
- Your product model and a brief description of your question.
- Relevant photos or videos, if you are reporting a product issue.
❓ Helpful Information
You can find delivery information, return instructions, and warranty terms on these pages:
The Shanghai address above is our operations office. For product returns, please contact us first and follow the return instructions provided by our support team.