ABOUT SAFEMATE
Portable Jump Starters, Backed by 27 Years of Manufacturing Experience
Who We Are
SAFEMATE is a consumer brand of ZHEJIANG SAFEMATE AUTOMOTIVE SAFETY & EMERGENCY TECHNOLOGY CO., LTD. Our company owns and operates www.safematestore.com, offering SAFEMATE portable jump starters directly to consumers.
Our company brings 27 years of manufacturing experience to the SAFEMATE product range. SAFEMATE products are manufactured in our company's own factory, and our company is responsible for this store's sales and after-sales support.
Our headquarters are in Zhejiang, China. Our Shanghai branch and operations office, which supports this online store, is located at No. 615 Lianying Road, Shanghai, China.
Our Engineering Philosophy
We focus on practical automotive emergency products and clear information that helps drivers choose and use them appropriately.
- Clear Product Specifications: We provide model-specific information about engine compatibility, battery capacity, charging features, and other functions to help customers compare their options.
- Practical Functions: Our range includes portable jump starters with charging and lighting functions, as well as selected models with a built-in tire inflator. Features vary by model.
- Safety Guidance: We provide operating instructions and safety information. Customers should check vehicle compatibility and follow the instructions for their specific model, including any precautions for Boost Start Mode.
- Customer Support: Our team assists with model selection, order questions, product use, and after-sales enquiries.
Why Choose SAFEMATE
| What We Offer | What This Means for You |
|---|---|
| Our Own Manufacturing: SAFEMATE products are manufactured in our company's own factory. | Direct Purchase: Buy through an online store operated by the same company that manufactures SAFEMATE products. |
| Options for Different Vehicles: Our range includes models with different engine ratings, capacities, and functions. | Model-Specific Information: Compare the published specifications and instructions to choose a model suitable for your vehicle and needs. |
| Warranty & Returns: SAFEMATE products come with a 2-year warranty. Return requests may be made within 30 days of delivery, subject to our policy terms. | Published Policies: Review our Warranty Policy and Return & Refund Policy for coverage, eligibility, and instructions. |
Shipping & Contact
Orders placed through this website currently ship from China. Please read our Shipping Policy for supported destinations, estimated delivery times, and shipping terms.
Email:
service@safematestore.com
Phone:
+86 189 6996 5583
WhatsApp:
Message our team
We typically respond within 24 hours on business days. For more information, visit our Contact Us page.